Appointment: Dentist

Receptionist: Good morning / afternoon ____________Fort William Dental Clinic___________

Customer:    Hello. My name is _______________________ and I would like to make a ______________dental________________  appointment for

( next week   /   next Monday   / tomorrow )              at             (4pm    /     2:30)    

with  ________Doctor____________.        It's for a ______  toothache   /    cleaning   /   check up

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{Receptionist:  I'm sorry. He/She's busy then. Would next Tuesday at 5 be o.k?

Customer: ____________Ok._____/_____No. I'm busy then. How about    _____tomorrow______    at ________3:45____________________?}

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Receptionist:      Ok. May I have your name again ?
Customer: My name is ______________________________
Receptionist: Thank you Mr./Mrs.  _________________. We'll see you _____________________ at _________________________.
Customer: Ok. See you then. Thank you.
Receptionist: You're welcome. Bye.
Customer: Bye.

Delivery : Pizza Delivery

Pizza Restaurant

Staff: Hello. This is ________________Pizza Pizza_______________________

Customer: Hello. I would like  a ___________large/ medium/ small  ______________vegetarian ____________________pizza

Customer:    How many toppings does it come with?    ________________ 

Staff:            You get 4 toppings free.

                     Extra/Additional    toppings cost _________$2.00_________________ each.

Staff:             What kind of toppings would you like?

I’ll have it/one with  _______________________________________________________________

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Ok. Your total comes to _______________$21.35_____________ Will that be cash or debit?

May/Can I have your address? Yes, it’s _________________________________________________

Can I have your phone number? Yes, it’s _______________________________________________

The Pizza is here at your house: 
You: Please, come in !
Pizza Delivery Person: Here is your pizza. That'll be ___________$21.40_________________
You: Here's _____my (debit / credit)   card      /       __________$40___cash_______________

Pizza Delivery Person:  Ok. Here's your change (18.60)

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Problem: The Pizza is not here. 

Staff: Hello This is Mr.Pizza

Customer: Hello. I ordered _________________2 large pizzas________ a long time ago, but the pizza is not here. When do you think it will be here?
Staff: I'm sorry! We are very busy here! Our delivery person is on her/his way and will be there in about 10 to 20 minutes. I am sorry for the delay!
Customer: Thank you for letting me know. Bye.

Staff: Sorry again Sir/Ma'am! Bye.

Bank

Customer:    I’d like to make a deposit. (cheque or cash)

Customer:   I’d like to withdraw $50              Teller: Ok. Can I have your Debit/Bank    Card?

Customer: I’d like to get a cheque book

Teller: OK. How many cheques would you like? 50 or 100?

Customer: I would like __________________________ cheques please.

Teller: Ok. Just fill out this form with your name and address

and sign here at the bottom.

Customer:    I’d like to check my balance.

Teller:     Ok your balance is ___________________________________

(I have  5   $20 Bills) :  I would like to get this in a $100 dollar bill please.

(I have 2 $100 Bills) :  Could I get this in 20s.    (5   $20 bills)

Library

 Books     CDs     DVDs

Getting Books

Customer: I would like to borrow these books.
Librarian: May I see your library card?
Customer: Here it is.
Librarian: Thank you. Your books are due in two weeks and your CDs are due next week.
Customer: Thank you. Have a nice day.
Librarian: You too.

Looking For

Customer:  Excuse me, I'm looking for books about cooking curry.

Librarian: You'll find them over in the hobby section in the next room near the computers.

Hours
Customer: Excuse me, what time are you open till?
Librarian: We're open everyday until 11pm.

Getting a Library Card

Staff: Can I help you?

Customer: I’d like to get a library card.

Staff: Ok. Are you a resident of Thunder Bay?

Customer: Yes. I am from _____________Syria, China, _______ but I live in Canada now. 

Staff: Oh! Ok. Welcome to Canada. Do you have any I.D? 

Customer: Yes, here is my __________passport, drivers licence, health card____________

Appointment: Hair

Receptionist:  Good morning / Good afternoon ________Beautiful Thunder Bay Hair Salon. _______Rhonda speaking.

Customer:    Hello. I would like to make a ______________hair________________  appointment for

( next week   /   next Monday   / tomorrow )              at             (4pm    /     2:30)    

{with  _______Jillian______________}.

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Receptionist:  I'm sorry. He/She's busy then. Would next Tuesday at 5 be o.k?

Customer: ____________Ok._____/_____No. I'm busy then. How about    _____tomorrow______    at ________3:45____________________?

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Receptionist:      Ok. That's fine. May I have your name please? 
Customer: My name is / It's for _______________________________
Receptionist: Thank you. See you _____________________ at _________________________.

Customer: Ok. See you then. Thank you.
Receptionist: Have a nice day! Bye.
Customer: You too! Bye.